Consumer credit - Financial Conduct Authority

Consumer credit

We have taken over regulation of consumer credit from the Office of Fair Trading (OFT). Find out what this means for consumer credit firms.

Most businesses that offer goods or services on credit, lend money to consumers or provide debt solutions and advice to consumers will be carrying out consumer credit activities.

This includes credit card issuers, credit brokers, payday-loan companies, pawnbrokers, businesses offering hire purchase agreements, log book lenders, peer-to-peer lenders, and debt management and collection firms.

If you are a new consumer credit firm – so did not have an OFT licence and have not submitted an application for one to the OFT – you can apply for authorisation.

If you or your firm held an OFT licence and you want to continue carrying out consumer credit activities after 1 April 2014, you had to register for interim permission and we will tell you when you should apply for authorisation. But you can continue to see and amend your interim permission details.

If you held an OFT licence but exited the market by 1 April 2014 you should tell us you have stopped consumer credit activities.

You can see our final rules for consumer credit firms and a guide to being regulated by us.



Published: 22/04/2014

Firms have to be authorised by us to carry out consumer credit activities beyond the interim permission period. Find out more about authorisation.

Consumer Credit Register

Published: 08/04/2014

The Consumer Credit Register is a public record of firms that have interim permission to carry out consumer credit activities.

FCA fees

Published: 16/04/2014

We are funded by the firms we regulate through fees. Find out about our fees and how they are calculated.

Interim permission

Published: 22/04/2014

If you held an OFT licence and want to continue carrying out consumer credit activities, you had to register for interim permission by 31 March 2014. Find out more about interim permission.

Policy statement

Detailed rules for the FCA regime for consumer credit.

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Guide for consumer credit firms that are new to FCA regulation.

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Frequently asked questions

We have listed the most frequently asked questions about consumer credit.

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