Fraudsters falsely claiming to be from the FCA are contacting former clients of the West Midland based advisory firm, Active Wealth (UK) Limited. The fraudsters offer to assist the individuals to claim compensation for mis-sold pensions and investments.
We have been made aware that a third party may have provided information about former clients of Active Wealth to another entity. While we are investigating this, we want to ensure that consumers are aware of the issue in case they are contacted.
The fraudsters may tell you some of your personal information, such as your date of birth or National Insurance Number, to give the impression that the communication is genuine. You may also be told you are entitled to a sum of money, and that the FCA needs your bank account details to make the payment.
What should you do?
The FCA will never contact members of the public asking for money or bank account details. If you receive a call from someone who claims to be from the FCA, please do not provide any information, end the call and contact our Consumer Helpline on 0800 111 6768 to verify whether the person is an FCA staff member.
If you think you may have been scammed, please contact Action Fraud[1] on 0300 123 2040.
Find out about how fraudsters claim to be from the FCA and other organisations, and what you can do to spot and avoid these scams[2].