These firms will not be authorised as funeral plan providers from 29 July 2022. We tell consumers what this means for their plans.
From 29 July 2022, only funeral plan providers that we’ve authorised, or their Appointed Representatives (intermediaries who can distribute and sell their plans) may sell new funeral plans.
The following firms will not be authorised to sell new funeral plans after 29 July and you should not buy a new plan from them.
If you already have a plan with one of these firms, you should get in touch with them to find out what is happening to your plan. Your options might include receiving a refund, or your plan may be transferred to another provider. See below for specific details.
Extensions
Certain firms that applied for authorisation before 1 March 2022 can continue to administer existing plans until 31 October 2022. This is to give these firms more time to wind down their business or find an authorised provider to take on their funeral plans. See below for details of which firms this extension applies to.
If you cannot get in touch with your provider, contact us[2].
Firms not authorised as funeral plan providers from 29 July 2022
The table below includes an estimate of the number of plans held by each firm. This is based on the information we hold, which may not be accurate in all cases.
| Firm name | Specific information |
|---|---|
|
Bristol Memorial Woodlands FP (approximately 250 plans) |
Firm did not apply for authorisation. We have notified it that it cannot issue new plans or administer existing plans beyond 29 July 2022. You should have heard from the firm about obtaining a refund. If you have not heard, contact the firm: C/O Memorial Woodlands Earthcott Green, Alveston, Bristol, England, BS35 3TA Tel: 01454 414999 Email: [email protected] |
|
Capital Life Funeral Planning Ltd (approximately 13,000 plans) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions about your plan: Email: [email protected] |
|
Empathy UK Funeral Plans Ltd (approximately 7,500 plans) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation, but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions about your plan: Tel: 0800 035 5729 Email: [email protected] |
|
Eternal Peace Funeral Plans Ltd (approximately 100 plans) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation. Although it has reapplied, it may not sell new plans after 29 July 2022 but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions about your plan: Tel: 0330 311 2570 Email: [email protected] |
|
Fox Milton and Co Ltd, trading as Unique Funeral Plans (approximately 700 plans) |
You should not buy a new plan from this firm. The firm did not apply for authorisation. We have notified it that it cannot issue new plans or administer existing plans beyond 29 July 2022. We have previously issued a consumer warning[4] about this firm, due to untrue statements it has made about the safeguarding of its assets. Contact the firm if you have any questions about your plan: Website: https://uniquefuneralplans.co.uk[5] 71-75 Shelton St, London, WC2H 9JQ |
|
Iberian Funeral Plans (approximately 10 plans held by customers in UK) |
You should not buy a new plan from this firm if you want your funeral to be delivered in the UK. This advice does not apply to customers outside the UK wishing to buy a plan for a funeral in a country other than the UK. The firm is based in Spain and did not apply for authorisation. A small number of the firm’s customers have returned to the UK. The firm is contacting these customers to provide a refund or offer alternative arrangements. Contact the firm if you have any questions: Email: [email protected] |
|
Mairi Urquhart & Son Ltd (approximately 250 plans) |
The firm withdrew its application for authorisation. It may not sell new plans after 29 July 2022 and it cannot continue to administer existing plans. We understand the firm is applying to become an Appointed Representative, but you should check its status on our Register[6] before buying a plan. Contact the firm if you have any questions: Tel: 01349 880901 Email: [email protected] 1-3 Mitchell Lane, Alness, IV17 0QW |
|
Maplebrook Funeral Plans Limited (approximately 500 plans) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation, but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions: Email: [email protected] Tel: 0800 059 0909 |
|
Pride Planning Limited (approximately 19,000 plans) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation, but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions about your plan: Email: [email protected] |
|
Rest Assured Funeral Plans Limited (approximately 6,000 plans) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation, but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions about your plan: Tel: 08000 654 514 |
|
Seasons Personal Funeral Plans limited (approximately 200 plans – in course of refunding) |
You should not buy a new plan from this firm. Firm did not apply for authorisation. We have notified it that it cannot issue new plans or administer existing plans beyond 29 July 2022. You should have heard from the firm about obtaining a refund. If you have not heard, please contact the firm: 85 Todd Lane North, Lostock, Preston, PR5 5UR Tel: 01772 620805 Email: [email protected] |
|
Silver Clouds Later life planning Limited (approximately 2,500 plans) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation, but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions about your plan: Email: [email protected] Tel: 0345 222 0271 |
|
SJP Lichfield Limited (approximately 50 plans – transferring to Golden Leaves) |
You should not buy a new plan from this firm. The firm withdrew its application for authorisation but can continue to administer existing plans until 31 October 2022. Contact the firm if you have any questions about your plan: Email: [email protected] Tel: 01543 415050 |
|
Sovereign Lifecare (number of plans unknown) |
You should not buy a new plan from this firm. We hold no information on this firm or its plans for existing customers as it has not responded to our requests for information. The firm did not apply for authorisation. We have notified it that it cannot issue new plans or administer existing plans beyond 29 July 2022. Contact the firm if you have any questions about your plan: 32 Brenkley Way, Seaton Burn, Newcastle upon Tyne, NE13 6DS |
Regulation of funeral providers
The Government changed the law, bringing funeral plans under our regulation from 29 July 2022[7]. Until then, we do not have the legal powers to regulate the sector.
As we do not regulate these firms, we cannot answer any enquiries from existing funeral plan customers. You should contact the relevant firm about its future plans. Funeral plans are not currently protected by the Financial Services Compensation Scheme[8].
Find out more about pre-paid funeral plans[9] or check the status of your provider[1].