Hastings & Rother Credit Union Limited was placed into administration on 8 August 2023 and has now stopped trading. Dina Devalia and James Varney of Quantuma Advisory Limited have been appointed as joint administrators.
Hastings & Rother Credit Union is a financial co-operative owned by its members. It is regulated by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) under Firm Reference Number (FRN) 213644 as a deposit-taker.
The Financial Services Compensation Scheme[1] (FSCS) is stepping in to protect members and will return members’ money within 7 days from when the Credit Union was declared in default.
Members who want more information from the FSCS about receiving their money can do so by:
- emailing [email protected]
- calling 0800 678 1100 or 020 7741 4100
- viewing the FAQs on their website[2]
Lines are open Monday to Friday from 9.00am to 5.00pm.
Members who make or receive regular payments from their account (e.g., salary, rent or benefits) or want to discuss their accounts can contact the administrators[3] by:
- emailing [email protected]
- calling 01424 390150, 01424 202651 or 0746 927 8739
Guidance is also available on their website[4].
Being alert to scams
All customers should remain alert to the possibility of fraud. If you are cold called by someone claiming to be from the credit union, Quantuma or the FCA, please end the call and contact them directly using the contact details provided by us.
See more on how to protect yourself from the most common types of scams[5]. The ScamSmart[6] pages on our website also provide advice on how to avoid investment and pension scams.