RBC Wealth Management/ Royal Bank of Canada Wealth Management (clone firm) (clone of FCA authorised firm)

Almost all firms and individuals must be authorised by us to carry out or promote financial services in the UK.

This firm is not authorised by us but has been contacting people pretending to be an authorised firm. This is what we call a clone firm[1].

Clone firm details

Fraudsters are using the following details to scam people:

Name: RBC Wealth Management/ Royal Bank of Canada Wealth Management (clone firm) (clone of FCA authorised firm)

Address: Riverbank House, 2 Swan Lane, London, UK, EC4R 3BF

Telephone: 034602652636, 060124915281, 0639157015825, 0668788 77579, 02074891188, 02031297661

Fax: 08721155335, 02089299164

Email: [email protected]

Other Information: (Clone of trading style of UK FCA Authorised and affiliated Genuine Firms)

Scammers may give out other false details, including email addresses, telephone numbers, postal addresses and Firm Reference Numbers.

They may mix these details with the genuine details of authorised firms.

They may also change their contact details over time.

FCA authorised firm details

This is the genuine, authorised firm that the fraudsters are claiming to work for. It has no connection with the clone firm.

The correct details are:

Firm Name: RBC Investor Services Trust

Firm Reference Number: 435052

Address: 100 Bishopsgate
.
London, EC2N 4AA, UNITED KINGDOM

Telephone: +4402076534000

Website: www.rbcis.com[3]

Firm Name: CACEIS INVESTOR SERVICES BANK S.A., LONDON BRANCH

Firm Reference Number: 597866

Address: 100 Bishopsgate
-
London, EC2N 4AA, UNITED KINGDOM

Telephone: +442076534000

Firm Name: Royal Bank of Canada

Firm Reference Number: 124783

Address: 100 Bishopsgate
London, EC2N 4AA, UNITED KINGDOM

Telephone: +442076534000

Firm Name: RBC Europe Limited

Firm Reference Number: 124543

Address: 100 Bishopsgate
London, EC2N 4AA, UNITED KINGDOM

Telephone: +442076534000

Firm Name: Royal Bank of Canada Investment Management (UK) Ltd

Firm Reference Number: 146504

Address: 100 Bishopsgate
London, EC2N 4AA, UNITED KINGDOM

Telephone: +4402076534000

Firm Name: Royal Bank of Canada Investment Management (USA) Limited

Firm Reference Number: 186618

Address: Riverbank House
2 Swan Lane
London, EC4R 3BF, UNITED KINGDOM

Telephone: +4402076534000

Email: [email protected]

Firm Name: RBC Global Asset Management (UK) Limited

Firm Reference Number: 189154

Address: 4th Floor
100 Bishopsgate
London, EC2N 4AA, UNITED KINGDOM

Telephone: +4402076534000

Email: [email protected]

Website: https://www.rbcgam.com/en/landing[4]

What this means for you

If you deal with this firm, you won't have access to the Financial Ombudsman Service[5] if you have a complaint.

You also won't be protected by the Financial Services Compensation Scheme (FSCS)[6] if things go wrong. This means it's unlikely you'd get your money back if the firm goes out of business.

How to protect yourself

You should only deal with financial firms that are authorised by us. If a financial firm is authorised by us, it gives you greater protection if things go wrong.

You can check our Financial Services Register[7] to make sure a firm is authorised and has permission for the service it's offering you.

You'll also be able to find:

• information on how you're protected
• contact details for authorised firms

If you're contacted unexpectedly by a financial business or individual, make sure you reply using the contact details on the FS Register.

Find out more about how to protect yourself from scams[8].

Report a clone firm

If you think you've been approached by an unauthorised or clone firm, call us on 0800 111 6768, or use our contact form[9].