Publications
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Consultation Response: To the Updated Guidance for Insurance and Premium Finance Firms: Coronavirus and Customers in Financial Difficulty [pdf]
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Annual Report 2019-2020 [pdf]
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Research Paper: The pros and cons of a private right of action for consumers in light of evidence from other sectors and countries [pdf]
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Consultation response: FCA proposals to further support motor finance and high-cost credit customers [pdf]
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Discussion Paper: Digital Advertising in Financial Services [pdf]
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Consultation Response: Financial Services Consumer Panel response to FCA proposals to further support consumer credit consumers [pdf]
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Consultation Response: Response to "Coronavirus and Safeguarding Customers' funds: proposed guidance for payment firms" [pdf]
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Consultation Response: Business Interruption Insurance (BII) test case: draft guidance for firms [pdf]
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Consultation Response: Response to Mortgages and Coronavirus: updated draft guidance for firms [pdf]
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Consultation Response: The Panel's response to the Product value and Coronavirus: draft guidance for Insurance Firms [pdf]