Let us know what you think about the Firm Checker - your feedback will help us make it better. Please don’t include any personal or sensitive information in the form or use it to report concerns about a firm or individual. We read all feedback but we’re not able to respond. If you have a question or want to report a concern, find other ways to contact us. 1. What was your main reason for using the Firm Checker today? - Select -I want to check if a firm is genuine or safe to useI want to check if an individual is genuine or safe to useI'm checking that my details are correctI'm checking that my firm's details are correctI'm carrying out checks as part of my jobSomething else Tell us your reason for using the service. 2. How would you describe how you're using the Firm Checker? - Select -As a consumer or member of the publicAs someone working in a financial services organisationAs someone working in a non-financial services organisationAs a journalistSomething else Tell us how you would describe yourself. 3. Which financial product or service are you interested in? - Select -Bank accountsBorrowing money, including credit cards, hire, credit broking and debt adviceClaims managementInsuranceFuneral plansInvestments or pensionsMortgages or other home financePayment services or e-moneySomething else / I'm not sure Tell us about the product or service you're interested in. 4. Did you get what you needed? - Select -YesNo / I'm not sure Why do you feel you didn’t get what you needed? I couldn't find what I was looking for There wasn't enough information provided I didn’t understand the information that was provided Something else Tell us what you were looking for, or what you felt was missing or unclear. 5. How did you find out about the Firm Checker? - Select -I’ve used it beforeI found it on an internet search engineI followed a link on the FCA websiteI followed a link on another finance websiteI saw an advert or promotion for the serviceI heard about it somewhere else 6. How easy or difficult was the Firm Checker to use? - Select -It's very difficult to useIt's difficult to useIt's neither easy nor difficult to useIt's easy to useIt's very easy to use Submit Feedback Leave this field blank
