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  1. FCA fines Policy Administration Services Ltd £2.8 million for poor complaints handling of mobile phone insurance policies sold by Phones 4u Ltd

    Press Releases Published: 03/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Policy Administration Services Limited (PAS) £2,834,700 for poor complaints handling between June 2009 and September 2011, including failing to identify the root causes of recurring issues and put

  2. The FCA holds key conference on financial crime

    Press Releases Published: 01/07/2013 Last modified: 03/07/2013
    Review announced into how UK banks control money laundering, terrorist financing and sanctions risks in trade finance.

  3. Tribunal upholds FCA ban and significant fine on insurance broker

    Press Releases Published: 28/06/2013 Last modified: 17/09/2013
    The Upper Tribunal (Tribunal) has upheld the decision of the Financial Conduct Authority (FCA) to ban Andrew Jeffery, director of Jeffery Flanders (Consulting) Limited, and fine him £150,000 – one of the largest fines imposed on a broker for

  4. FCA reminds banks of their obligations when cancelling Continuous Payment Authorities

    Press Releases Published: 28/06/2013 Last modified: 29/11/2016
    Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement by contacting their card provider, the Financial Conduct Authority (FCA) said today.

  5. Continuous payment authorities: it is your right to cancel

    News stories Published: 27/06/2013 Last modified: 18/05/2021
    Find out your rights when cancelling a continuous payment authority and what to do if your bank does not allow you to do this.

  6. FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling

    Press Releases Published: 27/06/2013 Last modified: 27/06/2013
    The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen.

  7. High Court settlement paves the way for FCA to return money to investors in illegal land bank

    Press Releases Published: 21/06/2013 Last modified: 29/11/2021
    The Financial Conduct Authority (FCA) has agreed a settlement of proceedings in the High Court which will enable it to return approximately £380,000 to investors in a land bank.

  8. FCA bans and issues largest ever fine of nearly £1 million on a retail sole trader for deliberately misleading vulnerable customers for personal gain

    Press Releases Published: 19/06/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined sale and rent back arranger Gurpreet Singh Chadda £945,277 and banned him from working in the financial services industry for significant failings when conducting sale and rent back agreements. This

  9. Caution urged when investing through Harlequin

    News stories Published: 17/06/2013 Last modified: 06/12/2017
    Caution urged when investing through Harlequin. News stories First published:. 17/06/2013. Last updated: 06/12/2017. Caution urged when investing through Harlequin. If you are considering investing with the Harlequin group of companies you should

  10. Update to information on investments made through Harlequin Management Services (South East) Limited (“Harlequin Property”)

    News stories Published: 17/06/2013 Last modified: 25/11/2021
    The Financial Services Authority (FSA) issued an alert to financial advisers on 18 January 2013 regarding this subject.