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Most complained about firms and products revealed
We have published the number of complaints received by banks, building societies, insurers and mortgage providers during the second half of 2012, and what those complaints were about. If you are thinking about moving your money, comparing mortgages -
FCA publishes complaints data for the second half of 2012
We have published the latest complaints data showing complaints to financial services firms between July and December 2012. -
FCA publishes occasional papers on behavioural economics exploring how people make financial decisions
The Financial Conduct Authority (FCA) has published two occasional papers on behavioural economics to explore how people make financial decisions. -
FCA investigation of Royal Bank of Scotland (RBS) IT failures
The Financial Conduct Authority has started to conduct an enforcement investigation into the IT failures at RBS which affected the bank’s customers in June and July 2012. The FCA will reach its conclusions in due course and will decide whether or -
FCA publishes its Annual Funding Requirement for 2013/14
The Financial Conduct Authority (FCA) has announced its Annual Funding Requirement (AFR) for 2013/14. On 1 April 2013 the FCA and the Prudential Regulation Authority (PRA) replaced the Financial Services Authority (FSA). The Bank of England has -
News for customers of UK-based Cypriot banks
Laiki Bank cash deposits in the UK have been transferred to the Bank of Cyprus UK. Laiki Bank UK customers with current accounts or savings accounts in credit can access their money as normal and do not need to do anything. Laiki Bank UK mortgage, -
Administrator and Submitter of specified benchmarks (LIBOR)
The Financial Services and Markets Act 2000 (Regulated Activities) (Amendment) Order 2013 has introduced a regulated activity for firms administering a specified benchmark. -
Financial Conduct Authority Board members confirmed
HM Treasury today named the members of the Financial Conduct Authority (FCA) Board. The Board will be effective from 1 April 2013 when the FCA begins operating. -
Beware of firms offering cheap car cover
Motorists looking for cheap car insurance are being conned into buying fraudulent policies through a scam known as ‘ghost broking’. -
Methodology note on calculating capital pressures
In November 2012 the interim Financial Policy Committee recommended that the FSA takes action to ensure that the capital of UK banks and building societies reflects a proper valuation of their assets, a realistic assessment of future conduct costs