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FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
High Court settlement paves the way for FCA to return money to investors in illegal land bank
The Financial Conduct Authority (FCA) has agreed a settlement of proceedings in the High Court which will enable it to return approximately £380,000 to investors in a land bank. -
FCA bans and issues largest ever fine of nearly £1 million on a retail sole trader for deliberately misleading vulnerable customers for personal gain
The Financial Conduct Authority (FCA) has fined sale and rent back arranger Gurpreet Singh Chadda £945,277 and banned him from working in the financial services industry for significant failings when conducting sale and rent back agreements. This -
Caution urged when investing through Harlequin
Caution urged when investing through Harlequin. News stories First published:. 17/06/2013. Last updated: 06/12/2017. Caution urged when investing through Harlequin. If you are considering investing with the Harlequin group of companies you should -
Update to information on investments made through Harlequin Management Services (South East) Limited (“Harlequin Property”)
The Financial Services Authority (FSA) issued an alert to financial advisers on 18 January 2013 regarding this subject. -
Ex-Mortgage Broker pleads guilty to 12 Criminal Offences
In a case brought by the Financial Conduct Authority (FCA) Michael Joseph James Lewis, in a plea and case management hearing at Maidstone Crown Court, pleaded guilty to ten counts of breaching the general prohibition under Section 19 of the -
FCA fines Xcap Securities PLC £120,900 for client asset failings and applies new penalty regime
The Financial Conduct Authority (FCA) has fined Xcap Securities PLC (Xcap), a retail investment and capital markets business, £120,900 for failing to adequately protect client money and client assets. This is the first client asset case the FCA has -
Changes to how banks process payments
Barclays, The Co-operative, HSBC, Nationwide, RBS Group, Santander and National Australia Group (which owns Clydesdale and Yorkshire banks) have agreed to use a same day ‘retry system’ when payments are made to and from customers’ accounts. -
Motorists urged to check legal cover
Following a review of motor legal expenses insurance (MLEI), we are telling firms to improve how they explain legal cover in policies so that drivers know exactly what they are paying for. Here we explain more. -
FCA secures commitment from high street banks to use a ‘retry system’ when processing payments to stop unnecessary penalty charges
The Financial Conduct Authority (FCA) has reached an agreement with seven of the UK’s biggest high street banks that will see them use a same day ‘retry system’ when processing Direct Debits, standing orders and future dated bill payments.