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Updating disclosures to reflect the creation of the FCA and PRA
Our Handbook includes a number of disclosure requirements (some originating from EU legislation) relating to the need for firms to disclose who regulates them and how consumers may check that firms are on the public Financial Services Register. -
FCA Statement of Policy on the use of the power to direct qualifying parent undertakings
The appendix to FSA PS13/5 - The New FCA Handbook sets out the Financial Conduct Authority’s policy on the use of its power to direct a qualifying parent undertaking (also known as an ‘unregulated holding company’). The powers relate to all FCA -
Santander UK to contact borrowers affected by SVR cap margin rise in 2008
Santander UK has agreed to contact more than 270,000 mortgage customers that it did not give clear information when it raised the cap margin linked to its SVR in 2008. -
Most complained about firms and products revealed
We have published the number of complaints received by banks, building societies, insurers and mortgage providers during the second half of 2012, and what those complaints were about. If you are thinking about moving your money, comparing mortgages -
FCA investigation of Royal Bank of Scotland (RBS) IT failures
The Financial Conduct Authority has started to conduct an enforcement investigation into the IT failures at RBS which affected the bank’s customers in June and July 2012. The FCA will reach its conclusions in due course and will decide whether or -
News for customers of UK-based Cypriot banks
Laiki Bank cash deposits in the UK have been transferred to the Bank of Cyprus UK. Laiki Bank UK customers with current accounts or savings accounts in credit can access their money as normal and do not need to do anything. Laiki Bank UK mortgage, -
Administrator and Submitter of specified benchmarks (LIBOR)
The Financial Services and Markets Act 2000 (Regulated Activities) (Amendment) Order 2013 has introduced a regulated activity for firms administering a specified benchmark. -
Beware of firms offering cheap car cover
Motorists looking for cheap car insurance are being conned into buying fraudulent policies through a scam known as ‘ghost broking’. -
Methodology note on calculating capital pressures
In November 2012 the interim Financial Policy Committee recommended that the FSA takes action to ensure that the capital of UK banks and building societies reflects a proper valuation of their assets, a realistic assessment of future conduct costs -
FCA risk outlook
The Financial Conduct Authority (FCA) will put consumers’ needs at its heart and will focus even more on ensuring there is a fair deal between firms and their customers.