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FCA clarifies fairer treatment of regular premium PPI complaints
The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations. -
FCA reveals the fourth round of successful firms in its regulatory sandbox
The FCA has announced the 29 firms that were successful in their applications to begin testing in the fourth cohort of the sandbox. -
FCA acts to protect consumers’ pension pots
The FCA is consulting on a package of measures designed to protect consumers, improve engagement and promote competition in the retirement income market. -
The FCA’s role in preparing for Brexit
Further to the announcement from the Treasury on its approach to amending financial services legislation under the European Union (Withdrawal) Act, this statement provides stakeholders with an update on how we are preparing for the UK leaving the -
FCA publishes update on wide-ranging review of retail banking sector
The FCA has published an update on its Strategic Review of Retail Banking Business Models. -
FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud
Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that -
FCA challenges industry to improve access to insurance for people with pre-existing medical conditions
The Financial Conduct Authority (FCA) has today published feedback on its Call for Input (CfI) on Access to Insurance. -
FCA statement on EBA’s draft PSD2 Guidelines and Opinion for banks and others involved in open banking
On 13 June 2018 the European Banking Authority (EBA) published an Opinion and draft Guidelines on the Regulatory Technical Standards (RTS) on Strong Customer Authentication and Common and Secure Communication. -
FCA reveals urban-rural differences in how consumers experience financial services
The Financial Conduct Authority (FCA) has today published the latest analysis from its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
FCA statement on thematic review into fair treatment of longstanding customers in the life insurance sector
On 3 March 2016 the Financial Conduct Authority (FCA) announced investigations into six firms as a result of its thematic review into the fair treatment of longstanding customers.