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  1. The FCA’s and PSR’s joint approach to Access to Cash

    Statements Published: 16/06/2020 Last modified: 16/06/2020
    For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as
  2. Complaints Scheme: our approach to remedies

    Statements Published: 16/06/2020 Last modified: 13/03/2024
    This statement explains our current approach to deciding what we do when we agree that a complaint made about the FCA under the Complaints Scheme (the Scheme) is well founded.  We aim to apply a consistent and fair approach to ensure remedies are
  3. Cyprus CFD firms Maxiflex Ltd (trading as EuropeFX), Maxigrid Limited (trading as Dualix & AGM Markets), and Reliantco Investments Ltd (trading as UFX)

    Statements Published: 15/06/2020 Last modified: 19/06/2020
    Removal of these firms’ permission to sell contracts for difference (CFDs) to UK consumers.
  4. Fake Financial Services Register link

    Statements Published: 11/06/2020 Last modified: 12/06/2020
    We are aware that there has been an attempt to reproduce our Financial Services Register on a non-FCA website.
  5. Open access regime for the trading and clearing of exchange-traded derivatives

    Statements Published: 11/06/2020 Last modified: 31/12/2020
    From 4 July 2020, trading venues and central counterparties (CCPs) offering the trading and clearing of exchange-traded derivatives will be subject to MiFIR’s open access regime.
  6. FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64,046,800 for failures in mortgage arrears handling

    Press Releases Published: 11/06/2020 Last modified: 11/06/2020
    The FCA has fined Lloyds Bank, Bank of Scotland and The Mortgage Business £64,046,800 for failures in mortgage arrears handling. The banks estimate they will have paid £300 million in customer redress. The redress programme is nearly complete.
  7. Statement on Government support package for debt advice services

    Statements Published: 09/06/2020 Last modified: 09/06/2020
    The Treasury has today announced [LINK] an extra £37.8 million of funding to provide essential debt advice services and help more people who are struggling with their finances due to coronavirus (Covid-19).
  8. FCA sets out next steps to improve defined benefit pension transfer market

    Press Releases Published: 05/06/2020 Last modified: 05/06/2020
    FCA sets out a package of measures designed to address weaknesses across the defined benefit (DB) transfer market.
  9. Banks, building societies and credit unions – branch access for essential services update

    Statements Published: 04/06/2020 Last modified: 05/06/2020
    Banks, building societies and credit unions have made significant efforts to maintain essential services for their customers during the coronavirus (Covid-19) crisis
  10. FCA confirms guidance for insurance firms on assessing product value

    Press Releases Published: 03/06/2020 Last modified: 03/06/2020
    The Financial Conduct Authority (FCA) is today confirming guidance for insurance firms to consider the impact of coronavirus (Covid-19) on the value of their insurance products