Showing 1 to 10 of 18 search results for customers facing payment difficulties due to coronavirus.

1. Supporting consumers in challenging times

   Speeches Published: 05/05/2022 Last modified: 16/05/2022
   Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 

2. Update on mortgages, consumer credit, banking and payments during coronavirus

   Statements Published: 27/01/2021 Last modified: 27/01/2021
   We are publishing an update on issues relating to mortgages, consumer credit, banking and payments during coronavirus. This confirms our finalised guidance on repossessions for mortgages and consumer credit, as well as the FCA’s intention to

3. Facing the future – challenges and priorities for the FCA

   Speeches Published: 12/11/2020 Last modified: 12/11/2020
   Speech by our CEO, Nikhil Rathi, given at the Address to the City Regulators, Mansion House.

4. Acting flexibly and treating customers fairly in the face of a pandemic

   Speeches Published: 04/11/2020 Last modified: 04/11/2020
   Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations.

5. Mortgages and coronavirus - enabling positive consumer outcomes

   Speeches Published: 08/10/2020 Last modified: 08/10/2020
   Jonathan Davidson, Executive Director of Supervision Retail and Authorisations, speech delivered online as introduction to Mortgage Forbearance Webinars, 30 September 2020.

6. FCA confirms next stage of support for consumer credit and overdraft customers

   Press Releases Published: 30/09/2020 Last modified: 02/10/2020
   The FCA has confirmed measures to ensure firms provide tailored support for users of certain consumer credit and overdraft products amid difficulties due to coronavirus (Covid-19)

7. FCA proposes the next stage of support for consumer credit and overdraft customers

   Press Releases Published: 16/09/2020 Last modified: 16/09/2020
   The Financial Conduct Authority (FCA) has announced proposals to ensure that firms provide tailored support for users of consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19).

8. FCA proposes the next stage of support for mortgage borrowers

   Press Releases Published: 26/08/2020 Last modified: 26/08/2020
   The Financial Conduct Authority (FCA) has announced proposals to ensure that firms provide tailored support to mortgage borrowers who continue to face payment difficulties due to coronavirus.

9. FCA confirms further support for motor finance and high-cost credit customers

   Press Releases Published: 15/07/2020 Last modified: 15/07/2020
   We confirm support for users of motor finance, buy-now pay-later, rent-to-own, pawnbroking and high-cost short-term credit products, who face payment difficulties due to coronavirus.

10. FCA announces proposals to further support motor finance and high cost credit customers

    Press Releases Published: 03/07/2020 Last modified: 03/07/2020
    The FCA has today announced proposals which would provide continued support for users of motor finance and high cost credit products, who continue to face payment difficulties due to coronavirus (Covid-19).