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Showing 111 to 120 of 841 search results for consumer research.

111. TR14/8 - Insurers’ management of claims – household and retail travel

     Thematic reviews Published: 22/05/2014 Last modified: 22/05/2014
     Our aim has been to understand consumers’ experience at the point of claiming. ... We also found a number of areas where insurers could further increase consumer satisfaction.

112. Insights from the Cyber Coordination Groups

     Research notes Published: 11/03/2020 Last modified: 09/04/2024
     Insights from the Cyber Coordination Groups

113. Investment pathways: Post-implementation review

     Multi-firm reviews Published: 11/07/2023 Last modified: 11/07/2023
     Review on rationale and take-up, value, communications and asset allocation for investment pathways, and how these could impact consumer outcomes.

114. Occasional Paper No. 13: Economics for Effective Regulation

     Occasional papers Published: 10/03/2016 Last modified: 02/09/2016
     The paper proposes a structured framework for implementing a more markets-focused and holistic regulatory economic analysis, which draws on recent innovations in behavioural, competition and other research. ... This new methodology draws on recent

115. Occasional Paper No. 29: Aggregate market quality implications of dark trading

     Occasional papers Published: 01/08/2017 Last modified: 01/08/2017
     In this paper, we examine the impact of dark trading on aggregate market quality in the UK.

116. Insights from the 2020 Cyber Coordination Groups

     Research notes Published: 29/04/2021 Last modified: 29/04/2021
     Overview and insight from the latest quarterly Cyber Coordination Group meeting

117. TR14/2 – Thematic Review of Annuities

     Thematic reviews Published: 14/02/2014 Last modified: 28/03/2014
     commissioned a report reviewing existing research about consumer behaviour and engagement to better understand how this affects shopping around and the choice of annuity. ... Overall our results indicate that some parts of the annuities market are not

118. Can robo-advice improve borrower repayment decisions?

     Research articles Published: 30/08/2022 Last modified: 30/08/2022
     Analysis showing that a simple automated ‘robo-advice’ tool significantly improved borrower repayment decisions in a randomised controlled trial.

119. MS18/1: General insurance pricing practices market study

     Market studies Published: 31/10/2018 Last modified: 28/05/2021
     We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

120. Beyond disclosure for high-risk investments: slow down and think

     Research articles Published: 02/02/2022 Last modified: 02/02/2022
     This article explores our research into risk warnings, decision points and self-certification, published in January 2021.