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Occasional Paper No. 45: The semblance of success in nudging consumers to pay down credit card debt
In this study we study consumer responses to a randomised field experiment on credit card debt repayment. -
Occasional Paper No. 26: From advert to action: behavioural insights into the advertising of financial products
How are we affected by financial advertising? What do we pay attention to and when might we be misled? In this paper we explore the science of advertising to answer these questions. -
A strategy for positive change: our ESG priorities
The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy. -
PS20/8: Motor finance discretionary commission models and consumer credit commission disclosure
We’re banning commission models that give motor finance brokers/dealers an incentive to raise customers’ finance costs. -
Interest rates and risk-based credit limits in the UK credit card market
We studied variation in interest rates and credit limits to investigate how UK lenders base choices on customers' risk. -
Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions
This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions. -
TR14/11 - Price comparison websites in the general insurance sector
This report is aimed at price comparison websites (PCWs), insurers, brokers, relevant trade associations and consumer bodies. ... We found that PCWs :. did not always ensure that consumers were given the appropriate information to help them make informed -
Occasional Paper No. 35: Six of One…? Choice of intermediary in the UK mortgage market
As part of the FCA's mortgages market study, the FCA wanted to understand whether consumers’ borrowing costs vary materially depending on their choice of intermediary and, if so, why. -
FSA - DP13/1 How the FCA could be more transparent
We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion. -
An evaluation of our guaranteed asset protection insurance intervention
In this paper, we evaluate our September 2015 add-on guaranteed asset protection (GAP) insurance intervention.