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Showing 271 to 280 of 839 search results for consumer research.

  1. Finalised Guidance: Consumer credit and coronavirus: additional guidance for firms

    Finalised guidance Published: 30/09/2020 Last modified: 19/11/2020
    This guidance applies in the exceptional circumstances arising from the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers
  2. Our Business Plan 2020/21

    Corporate documents Published: 07/04/2020 Last modified: 09/04/2020
    The FCA annual Business Plan gives details of the key priorities and the planned specific activities for 2020/21.
  3. Occasional Paper No. 37: Flash Crash in an OTC Market

    Occasional papers Published: 12/06/2018 Last modified: 12/06/2018
    This Occasional Paper contributes to the research on flash crashes which are high-profile episodes that can be thought of as short-lived malfunctions of capital markets typically involving a substantial price change and a drying up of liquidity
  4. Motor finance agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    This guidance applies to regulated firms that issue regulated motor finance agreements.
  5. Price comparison websites

    Thematic reviews Published: 24/11/2013 Last modified: 24/11/2013
    Price comparison websites have changed the way consumers shop for insurance and the way firms design, price and distribute their products. They can save people time and provide them with more choice - however, we want to be sure that consumers
  6. Guidance on the duty of responsibility: PS17/9

    Policy statements Published: 28/09/2016 Last modified: 03/05/2017
    In this Policy Statement, we set out guidance in the Decision Procedure and Penalties Manual (DEPP) on how we will enforce the ‘duty of responsibility’.
  7. DP16/3: Availability of information in the UK Equity IPO process

    Discussion papers Published: 13/04/2016 Last modified: 13/04/2016
    firms foster high standards of conduct, in particular in their management of conflicts of interest inherent during the preparation and distribution of ‘connected’ research. ... conditions exist for ‘unconnected’ research to be published during
  8. PS16/11: Complaints against the Regulators

    Policy statements Published: 31/03/2016 Last modified: 31/03/2016
    PS16/11: Complaints against the Regulators [PDF]. This Policy Statement will be of interest to both firms and consumers who may wish to use the Complaints Scheme.
  9. Complaints handling review findings

    Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
    The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.
  10. MS17/2: Wholesale Insurance Broker Market Study

    Market studies Published: 20/02/2019 Last modified: 20/02/2019
    We have published the final report for our Wholesale Insurance Broker Market Study, concluding that while there is room for improvement, we have not found evidence of significant levels of harm that merit the introduction of intrusive remedies. As a