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Showing 401 to 410 of 841 search results for consumer research.

  1. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
    Findings from our review of how firms handle complaints about packaged bank accounts.
  2. CP15/19: Quarterly Consultation Paper No. 9

    Consultation papers Published: 05/06/2015 Last modified: 07/02/2022
    Once a quarter, we consult on proposed miscellaneous amendments to our Handbook. These tend to be minor changes but we still want to get your feedback on our proposals. 
  3. PS19/18: Restricting contract for difference products sold to retail clients

    Policy statements Published: 01/07/2019 Last modified: 02/07/2019
    We have finalised rules restricting how CFDs and CFD-like options are sold, marketed, and distributed to retail consumers.
  4. Finalised Guidance: Overdrafts and coronavirus: additional guidance for firms

    Finalised guidance Published: 30/09/2020 Last modified: 01/12/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of overdraft users.
  5. Guidance for firms on the fair treatment of vulnerable customers

    Finalised guidance Published: 23/02/2021 Last modified: 19/07/2021
    Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly.
  6. Review of host Authorised Fund Management firms

    Multi-firm reviews Published: 30/06/2021 Last modified: 05/08/2021
    We wanted to test the viability of the host AFM business models and assess whether conflicts of interests were being effectively managed.
  7. Occasional Paper No. 15: Quid pro quo? What factors influence IPO allocations to investors?

    Occasional papers Published: 13/04/2016 Last modified: 18/10/2016
    They also have long-term relationships with buy-side investors for whom they offer trading, research, and many other services. ... Occasional Papers contribute to the work of the FCA by providing rigorous research results and stimulating debate.
  8. Consumer Credit - the differences between the scope of the Office of Fair Trading and the FCA regimes

    Documents Published: 15/08/2013 Last modified: 15/08/2013
    The main differences between the types of business for which a licence is required under the OFT regime and the activities for which you may need to be authorised under the FCA regime.
  9. PS22/11: Improving the Appointed Representatives regime

    Policy statements Published: 02/08/2022 Last modified: 12/12/2022
    We set out the final rules for the Appointed Representative regime to enhance consumer protection. We also respond to feedback to CP21/34
  10. CP18/39: Quarterly Consultation Paper No 23

    Consultation papers Published: 07/12/2018 Last modified: 12/04/2019
    Once a quarter, we consult on proposed miscellaneous amendments to our Handbook. These tend to be minor changes but we still want to get your feedback on our proposals.