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Showing 421 to 430 of 839 search results for consumer research.
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Home finance customers with a payment shortfall: PS16/25
We are publishing our final rules for firms when dealing with customers experiencing a payment shortfall, following our consultation in CP16/16. -
FS16/3: Feedback Statement on competition in the mortgage sector
as possible.This will, in turn, deliver benefits for consumers in the form of lower prices, better products and choice, and more innovation. ... Consumers face challenges in making effective choices, particularly when it comes to assessing and acting on -
TR19/3: Review of the fair treatment of with-profits customers
We commenced our review with an assessment of all the areas across the with-profits market where there is potential for customer harm. After identifying those areas we regard as presenting the highest potential for customer harm, we conducted a -
Ring-fencing: Disclosures to consumers by non-ring-fenced bodies: PS16/9
We have published our final rules for non-ring-fenced bodies. -
CP14/7: Consumer credit interim permission fees for local authorities
We are consulting on amending our rules on fees for local authorities. -
Pension lifestyle investment strategies – our findings
Findings from our review of life insurance companies’ pension lifestyle investment strategies. -
Mortgages and coronavirus: Additional guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of mortgage customers. -
Occasional Paper No. 14: Liquidity in the UK corporate bond market: evidence from trade data
Occasional Papers contribute to the work of the FCA by providing rigorous research results and stimulating debate. ... The FCA endeavours to ensure that research outputs are correct, through checks including independent referee reports, but the nature of -
PS19/25: Overdraft Pricing and Competition Remedies
This FCA Policy Statement (PS 19/25) sets out rules to make overdraft fees clearer and more transparent. -
Cancellations and refunds: helping consumers with rights and routes to refunds
We are consulting on guidance for firms to help their customers identify their quickest and easiest options to claim for any cancelled travel or events caused by coronavirus (Covid-19).