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Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets
Auto-renewal can be beneficial to consumers for example by ensuring continuity of cover. ... However, the media, consumer groups and politicians have expressed concern that some consumers, often the elderly or vulnerable, pay high prices as a result of -
PS13/12: Mortgage Market Review: data reporting
These new rules may be of interest to consumers. While the new rules do not directly affect consumers, they will result in us collecting and processing more personal data than we -
PS18/20: Improving the quality of pension transfer advice
The FCA is consulting on improving the quality of pension transfer advice. The consultation closes on 25 May 2018. -
CP17/32: Quarterly Consultation Paper No 18
our SUP regulatory reporting requirements. address a potential barrier to consumers accessing retirement interest-only mortgages and correct an error in the definition of ‘lifetime mortgage’. -
An evaluation of reducing barriers to entry into the UK banking sector
In this paper, we evaluate the impact the 2013 review by the FSA and the Bank of England has had on reducing the barriers to entry for firms entering the UK banking sector, and the benefits it has generated for consumers. -
FG20/3: Branch and ATM closures or conversions
This guidance sets out our expectation that firms should consider the impact of a planned closure or conversion of branches or ATMs on their customers’ everyday banking needs. -
Strategic review of retail banking business models
We have published our 2022 Final Report on competition in retail banking markets. This builds on our 2018 Final Report and 2018 Progress report. -
Product value and coronavirus: guidance for insurance firms
This guidance sets out our expectations for insurers and insurance intermediaries to consider the value of their products in light of the exceptional circumstances arising from coronavirus (Covid-19). -
PS23/10: FCA regulated fees and levies 2023/24
We publish our final 2023/24 regulated fees and levies including feedback on CP22/7. -
PS17/15: FCA regulated fees and levies 2017/18
We are publishing our final 2017/18 regulatory fees and levies including feedback on CP17/12.