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Showing 461 to 470 of 839 search results for consumer research.

  1. Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets

    Occasional papers Published: 03/12/2015 Last modified: 03/12/2015
    Auto-renewal can be beneficial to consumers for example by ensuring continuity of cover. ... However, the media, consumer groups and politicians have expressed concern that some consumers, often the elderly or vulnerable, pay high prices as a result of
  2. PS13/12: Mortgage Market Review: data reporting

    Policy statements Published: 16/12/2013 Last modified: 30/08/2015
    These new rules may be of interest to consumers. While the new rules do not directly affect consumers, they will result in us collecting and processing more personal data than we
  3. PS18/20: Improving the quality of pension transfer advice

    Policy statements Published: 26/03/2018 Last modified: 07/04/2020
    The FCA is consulting on improving the quality of pension transfer advice. The consultation closes on 25 May 2018.
  4. CP17/32: Quarterly Consultation Paper No 18

    Consultation papers Published: 01/09/2017 Last modified: 02/11/2017
    our SUP regulatory reporting requirements. address a potential barrier to consumers accessing retirement interest-only mortgages and correct an error in the definition of ‘lifetime mortgage’.
  5. An evaluation of reducing barriers to entry into the UK banking sector

    Corporate documents Published: 20/12/2018 Last modified: 20/12/2018
    In this paper, we evaluate the impact the 2013 review by the FSA and the Bank of England has had on reducing the barriers to entry for firms entering the UK banking sector, and the benefits it has generated for consumers.
  6. FG20/3: Branch and ATM closures or conversions

    Finalised guidance Published: 14/09/2020 Last modified: 11/10/2022
    This guidance sets out our expectation that firms should consider the impact of a planned closure or conversion of branches or ATMs on their customers’ everyday banking needs.
  7. Strategic review of retail banking business models

    Multi-firm reviews Published: 18/12/2018 Last modified: 12/03/2024
    We have published our 2022 Final Report on competition in retail banking markets. This builds on our 2018 Final Report and 2018 Progress report. 
  8. Product value and coronavirus: guidance for insurance firms

    Policy and guidance Finalised guidance Published: 03/06/2020 Last modified: 30/10/2020
    This guidance sets out our expectations for insurers and insurance intermediaries to consider the value of their products in light of the exceptional circumstances arising from coronavirus (Covid-19).
  9. PS23/10: FCA regulated fees and levies 2023/24

    Policy and guidance Policy statements Published: 04/04/2023 Last modified: 04/07/2023
    We publish our final 2023/24 regulated fees and levies including feedback on CP22/7.
  10. PS17/15: FCA regulated fees and levies 2017/18

    Policy statements Published: 18/04/2017 Last modified: 13/08/2021
    We are publishing our final 2017/18 regulatory fees and levies including feedback on CP17/12.