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Showing 51 to 60 of 839 search results for consumer research.

51. TR16/1: Assessing suitability: Research and due diligence of products and services

    Thematic reviews Published: 19/02/2016 Last modified: 25/02/2016
    We undertook this project as previous thematic work and instances of consumer harm have shown that the poor quality of an advisory firm’s research and due diligence is one of ... TR16/1: Assessing suitability: Research and due diligence of products and

52. Shining a light on illegal money lending: consumer experiences of unauthorised lending in the UK

    Research insights Published: 29/11/2017 Last modified: 29/11/2017
    Last year we conducted research with our consumer network partners into the experiences of consumers who had borrowed money from unauthorised lenders, otherwise known as loan sharks, in the UK. This research report summarises what we were told and

53. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

54. General insurance add-ons market study

    Market studies Published: 24/07/2014 Last modified: 01/04/2016
    We carried out both quantitative and qualitative consumer research, and undertook an innovative behavioural experiment in which we tested consumers’ reactions to the add-on mechanism in a simulated environment. ... Experimental consumer research report

55. High-cost credit review update

    Feedback statements Published: 31/01/2018 Last modified: 31/01/2018
    We are publishing an update on progress and direction of travel in our high-cost credit review, indicating the further work we are doing and the timelines for our work.

56. PS18/19: Assessing creditworthiness in consumer credit

    Policy statements Published: 31/07/2017 Last modified: 30/07/2018
    In this Policy Statement we respond to feedback arising from CP17/27 (PDF) and publish final rules and guidance on assessing creditworthiness in consumer credit.

57. Mortgages Market Study: MS16/2

    Market studies Published: 12/12/2016 Last modified: 08/11/2022
    We have published the Mortgages Market Study final report. It explains our final findings and provides a progress update on the proposed remedies.

58. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.

59. New technologies and anti-money laundering compliance report

    External research Published: 02/08/2017 Last modified: 02/08/2017
    We commissioned a survey and report on emerging technologies with potential for enhancing financial firms’ work to detect and prevent money laundering, and for helping make the UK a hostile environment for criminals’ money.

60. Occasional Paper No. 27: Benchmark regulation and market quality

    Occasional papers Published: 03/07/2017 Last modified: 03/07/2017
    In this paper, we examine the implications of the benchmark regime change in the interest rate swap market on underlying market conditions.