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Showing 61 to 70 of 839 search results for consumer research.
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Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products -
Occasional Paper 62: Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures
Clear communication via investor factsheets helps people understand investments based on their sustainability characteristics and may help them choose investments that better meet their needs. -
Occasional Paper No. 58: Understanding consumer financial wellbeing through banking data
In this study, we use objective and subjective approaches to better understand consumer financial wellbeing. -
PS23/6: Financial promotion rules for cryptoassets
We summarise the feedback we received to CP22/2 on cryptoassets and set out our final policy position and near final Handbook rules. -
Borrowers in financial difficulty following the coronavirus pandemic - key findings
We detail our findings from our review of firms’ treatment of borrowers in financial difficulty after the pandemic. We include areas all firms must improve on. -
MS19/1: Credit Information Market Study
We have published the Final Report for the Credit Information Market Study. It contains our proposed package of remedies aimed at addressing concerns we identified in the market. We also set out feedback received from stakeholders in response to -
Implementing MiFID II – multi-firm review of research unbundling reforms
Our rules to implement the Markets in Financial Instruments Directive (MiFID) II require asset managers to explicitly pay for third-party research, and brokers to price and provide research separately. These are the findings of our review on how -
CP15/24: Cash savings remedies
We found that the cash savings market is not working well for many consumers and proposed remedies in four areas: disclosure; switching savings accounts; convenience of saving with different providers; and -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
Testing what gets consumers engaged with their pension – and why
This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.