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Showing 711 to 720 of 839 search results for consumer research.

  1. PS21/15: Regulation of funeral plans: Feedback to CP21/20 and final rules

    Policy and guidance Policy statements Published: 05/07/2021 Last modified: 05/11/2021
    We set out our final and near final rules on funeral plans regulation, including new guidance for providers on their arrangements for trust-backed funeral plans.
  2. DP22/3: Operational resilience: critical third parties to the UK financial sector

    Discussion papers Published: 21/07/2022 Last modified: 11/04/2023
    In this joint Discussion Paper with the Prudential Regulation Authority and the Bank of England, we share our views – and ask for yours – on potential ways to manage the systemic risks to our objectives posed by certain third parties.
  3. PS15/27: Cash savings remedies: Feedback and Policy Statement to CP15/24 and next steps

    Policy statements Published: 08/12/2015 Last modified: 08/12/2015
    We found that the cash savings market was not working well for many consumers and we proposed remedies in four areas. ... Disclosure remedies – aimed at improving the information made available to consumers by firms, both at or before the point of sale
  4. Credit cards (including retail revolving credit) and coronavirus: temporary guidance for firms

    Finalised guidance Published: 09/04/2020 Last modified: 13/01/2022
    FCA publishes temporary guidance on credit cards during the coronavirus situation
  5. FS23/3: Government-regulator response to ‘Value for Money: A framework on metrics, standards and disclosures'

    Feedback statements Published: 30/01/2023 Last modified: 22/11/2023
    FCA, DWP and TPR's joint response to feedback received and next steps.
  6. Overdrafts and coronavirus: proposed update to temporary guidance for firms

    Policy and guidance Guidance consultations Published: 19/06/2020 Last modified: 01/12/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of overdraft customers.
  7. PS22/5: New cancellation and variation power: Changes to the Handbook and Enforcement Guide

    Policy statements Published: 19/05/2022 Last modified: 10/11/2023
    We are changing our Handbook and Enforcement Guide to give guidance on our new power to cancel or vary the statutory permissions of many FCA-authorised firms.
  8. PS19/17: Buy Now Pay Later offers – feedback on CP18/43 and final rules

    Policy statements Published: 12/06/2019 Last modified: 12/06/2019
    In this paper, the FCA sets out its final position and Handbook rules to permanently prohibit the sale, marketing and distribution of binary options to retail consumers by firms that carry out activity in, or from, the UK.
  9. GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan

    Guidance consultations Published: 02/05/2013 Last modified: 03/10/2016
    We wanted to understand the risks to consumers when interest-only mortgages reach maturity and borrowers do not have the capital to repay the balance due. ... give front-line staff guidance on how to execute the firm’s policy with appropriate
  10. DP20/1: Transforming culture in financial services – driving purposeful cultures

    Discussion papers Published: 05/03/2020 Last modified: 05/03/2020
    The role of purpose explored in a collection of essays from industry leaders, professional bodies and culture experts to drive healthy, sustainable culture in firms.