Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 721 to 730 of 839 search results for consumer research.

  1. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.
  2. TR18/4: Pricing practices in the retail general insurance sector: Household insurance

    Thematic reviews Published: 31/10/2018 Last modified: 01/11/2018
    This report sets out the key findings of our thematic work on the pricing practices of household insurance firms. It then details our expectations of firms and our next steps.
  3. GC14/4 Guidance on the Financial Policy Committee’s recommendation on loan to income ratios in mortgage lending

    Guidance consultations Published: 05/08/2014 Last modified: 05/09/2014
    Hillary Neale. Policy, Risk and Research Division. The Financial Conduct Authority.
  4. CP16/3: Financial Services Compensation Scheme – Management Expenses Levy Limit 2016/17

    Consultation papers Published: 18/01/2016 Last modified: 18/01/2016
    This consultation is relevant to all authorised firms, but contains no material of direct relevance to retail financial services consumers or consumer groups upon which they might need to act. ... As costs may be passed on to consumers in the form of
  5. CP23/9 – Changing the scope of the baseline financial resilience regulatory return

    Consultations Consultation papers Published: 02/05/2023 Last modified: 06/06/2023
    We’re consulting on changes to the scope of firms that provide us with baseline financial resilience data to include all full permission consumer credit firms.
  6. CP14/32: Bringing additional benchmarks into the regulatory and supervisory regime

    Consultation papers Published: 22/12/2014 Last modified: 07/02/2022
    This consultation paper seeks views on how our generic approach to regulating benchmarks could be applied beyond LIBOR to other benchmark administrators (and benchmark submitters as appropriate).
  7. PS19/6: Rent-to-own price cap – feedback on CP18/35 and final rules

    Policy statements Published: 05/03/2019 Last modified: 05/03/2019
    This paper sets out final rules on a price cap in the rent-to-own market and summarises feedback to CP18/35.
  8. PS20/6 Pension transfer advice: feedback on CP19/25 and our final rules and guidance

    Policy and guidance Policy statements Published: 05/06/2020 Last modified: 05/06/2020
    The FCA has published new rules and guidance on pension transfer advice, particularly defined benefit (DB) to defined contribution (DC) transfers. This Policy Statement forms part of a wider package to improve the suitability of pension transfer
  9. Motor finance agreements and coronavirus: updated temporary guidance for firms

    Finalised guidance Published: 15/07/2020 Last modified: 18/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of motor finance customers.​​​​​​​
  10. CP16/5: Handbook changes to reflect the introduction of the Innovative Finance ISA and the regulated activity of advising on peer-to-peer agreements

    Consultation papers Published: 02/02/2016 Last modified: 04/04/2016
    This paper will be of interest to:. consumers and consumer organisations. ... Our existing rules protect consumers investing in this part of the crowdfunding market by focusing on the provision of information to consumers.