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Showing 751 to 760 of 839 search results for consumer research.

  1. FG13/7 - Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan

    Finalised guidance Published: 29/08/2013 Last modified: 29/08/2013
    In May 2013, we consulted on guidance about dealing fairly with interest-only mortgage customers who risk being unable to repay their loan.
  2. PS19/9: Applying the Senior Managers and Certification Regime to Claims Management Companies

    Policy statements Published: 20/09/2018 Last modified: 29/03/2019
    This Policy Statement outlines how we will apply our Senior Managers and Certification Regime (SM&CR) to claims management companies (CMCs) and their staff. The regime aims to strengthen individual accountability in the firms we regulate and raise
  3. PS21/24: Enhancing climate-related disclosures by asset managers, life insurers and FCA-regulated pension providers

    Policy statements Published: 17/12/2021 Last modified: 17/12/2021
    We are introducing a new Environmental, Social and Governance sourcebook.
  4. FS19/04: Fair Pricing in Financial Services: summary of responses and next steps

    Feedback statements Published: 31/10/2018 Last modified: 18/07/2019
    This Feedback Statement (FS) follows the publication of our Discussion Paper (DP) on Fair Pricing in Financial Services in October 2018.
  5. Finalised Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.
  6. PS16/14: Financial Services Compensation Scheme – Changes to the Compensation sourcebook: feedback on CP15/40 and final rules

    Policy statements Published: 29/04/2016 Last modified: 29/04/2016
    The new rules will support our consumer protection objective. We received responses from 14 firms or representative bodies, providing around 70 comments on the nine questions we asked. ... Our new rules will be of interest to retail consumers and
  7. PS19/3: General standards and communication rules for the payment services and e-money sectors

    Policy statements Published: 01/08/2018 Last modified: 05/02/2019
    This Policy Statement confirms general standards and communication rules for the payment services and e-money sectors following our Consultation Paper CP18/21.
  8. Finalised Guidance: Bounce Back Loan Scheme: guidance for firms using Pay as You Grow options

    Finalised guidance Published: 26/01/2021 Last modified: 26/01/2021
    Read FG20/6 (PDF)
  9. PS15/28: Capital resources requirements for personal investment firms (PIFs): feedback on CP15/17 and final rules

    Policy statements Published: 08/12/2015 Last modified: 11/08/2023
    Policy Statement on the main issues arising from CP15/17: Capital resources requirements for personal investment firms (PIFs) and publish the final rules.
  10. DP15/6: Possible FCA Handbook changes to reflect the introduction of the Innovative Finance ISA and the regulated activity of advising on peer-to-peer agreements

    Discussion papers Published: 12/11/2015 Last modified: 12/11/2015
    This paper will be of interest to:. consumers and consumer organisations. ... We would welcome feedback from firms, industry and consumer groups, and other stakeholders.