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Showing 821 to 830 of 839 search results for consumer research.

  1. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary updated guidance for firms

    Policy and guidance Guidance consultations Published: 03/07/2020 Last modified: 01/12/2020
    This draft guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of rent-to-own, buy-now pay-later and pawnbroking customers.
  2. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: updated temporary guidance for firms

    Finalised guidance Published: 15/07/2020 Last modified: 20/11/2020
    This finalised guidance...
  3. PS21/19: Changes to the SCA-RTS and to guidance in the Approach Document and the Perimeter Guidance Manual

    Policy statements Published: 29/11/2021 Last modified: 29/11/2021
    We set out final rules for Regulatory Technical Standards on Strong Customer Authentication and Secure Communication (SCA-RTS). We also set out amendments to ‘Payment Services and Electronic Money – Our Approach’ (Approach Document, AD
  4. PS16/3: Strengthening accountability in banking: Feedback on CP15/22 and CP15/31; final rules on extending the certification regime to wholesale market activities and interim rules on referencing

    Policy statements Published: 04/02/2016 Last modified: 26/05/2016
    This policy statement will primarily be of interest to firms. Consumers may be interested in how individual accountability is being enhanced within relevant firms, or how staff that they interact with ... should bring significant benefits to consumers.
  5. DP21/1: Strengthening our financial promotion rules for high-risk investments and firms approving financial promotions

    Discussion papers Published: 29/04/2021 Last modified: 19/01/2022
    Read our proposals on changes we can make to strengthen our financial promotion rules for high-risk investments
  6. CP14/22: Guidance on the FCA’s registration function under the Co-operative and Community Benefit Societies Act 2014

    Consultation papers Published: 02/10/2014 Last modified: 02/10/2014
    societies registered or planning to register under the Act. it will be of interest to consumers who may be invited to acquire shares in a registered society.
  7. CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission

    Consultation papers Published: 04/07/2018 Last modified: 15/04/2019
    This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. 
  8. FS20/17: Mortgages and coronavirus: Updated Payment Deferral and Tailored Support Guidance for Firms – Feedback on draft guidance

    Feedback statements Published: 17/11/2020 Last modified: 17/11/2020
    We have updated our guidance on payment deferrals and tailored support to provide enhanced support to mortgage borrowers who face payment difficulties as a result of coronavirus.
  9. PS20/15: High-risk investments: Marketing speculative illiquid securities (including speculative mini-bonds) to retail investors

    Policy statements Published: 17/06/2020 Last modified: 10/12/2020
    The FCA has confirmed proposals to permanently ban the mass-marketing of speculative illiquid securities - including speculative mini-bonds - to retail investors
  10. FS20/13: Coronavirus and customers in temporary financial difficulty: feedback on draft updated guidance for insurance and premium finance firms

    Policy and guidance Feedback statements Published: 11/08/2020 Last modified: 20/08/2020
    We summarise the feedback we received on our proposed measures for insurance and premium finance firms, and our response.