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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
UK MiFID framework notifications
If you’re an authorised investment firm find out more about the notifications you may need to make. -
Just one day left to act: PPI complaints deadline is tomorrow
The FCA issues final reminder to UK consumers - PPI won't be back -
Trends in the high-cost short-term credit market - January 2019
We have published new data on insights and trends in the high-cost short-term credit (HCSTC, also known as ‘payday lending’) market. -
FSA publishes consultation on framework for the consumer credit regime
The Financial Services Authority (FSA) has published its consultation on how it plans to introduce a strong and flexible regime to regulate consumer credit. The regime is tailored to address the risks that face consumers without putting undue -
A more effective approach to combatting financial crime
Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the BBA Financial Crime and Sanctions Conference. -
Improving picture for personal finances, but many still struggling
New research from the FCA has found that while many are struggling to meet financial commitments, the picture has improved over the last year. -
Diversity and inclusion: Driving change in our industry
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the ABI D&I Conference. -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
FCA highlights its areas of concern in financial services markets
The Financial Conduct Authority (FCA) has today published its annual Sector Views, an assessment of the risks and potential harm to consumers across financial services markets. -
FCA and PSR Boards appoint new members to decision-making committees
Ulrike Hotopp and Claire Whyley have been appointed to the FCA’s and PSR’s Competition Decisions Committees (CDCs)