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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
FCA publishes Decision Notices against two individuals for acting without integrity in relation to pensions business
The FCA has decided to ban Stephen Joseph Burdett and James Paul Goodchild from working in regulated financial services for recklessly exposing pension holders to unsuitable investments. -
FCA warns public of investment scams as over £197 million reported losses in 2018
The FCA warns investors to be vigilant to the threat posed by investment scammers, as data from Action Fraud reveals over £197 million reported losses in 2018. -
Insurance brokers: serving consumers and businesses in times of uncertainty and change
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the British Insurance Brokers' Association (BIBA) Conference. -
Four former directors of online consumer credit broker banned for misleading customers
The Financial Conduct Authority (FCA) has banned David James Carter Mullins, Edward John Booth, Christopher Paul Brotherton and Mark Robert Kennedy, the former directors and shareholders of Secure My Money Limited (now dissolved). -
Research Note: Interest-only mortgages: analysis of FCA mortgage data and consumer research
This research sets out analysis of FCA data on the population of regulated interest-only mortgages that existed on 31 December 2022, and consumer research undertaken in 2022. -
The FCA publishes findings of review into interest-only mortgages and reaches agreement with lenders to contact interest-only borrowers
The Financial Conduct Authority (FCA) has published its research into consumers’ ability to repay their interest-only mortgages when they mature. -
FCA challenges industry to improve access to insurance for people with pre-existing medical conditions
The Financial Conduct Authority (FCA) has today published feedback on its Call for Input (CfI) on Access to Insurance. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
The FCA’s approach to supervising wealth management and private banking firms
Speech by Clive Adamson, Director of Supervision, the FCA, at the APCIMS Compliance Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
HSBC agrees to extend redress scheme for customers impacted by historical debt collection practices
HSBC has voluntarily agreed to extend its redress scheme for customers who may have lost out by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct