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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Financial Lives cost of living (January 2023) recontact survey: data tables [xlsx]
These are the data tables from the Financial lives cost of living January 2023 recontacty survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Weighted data tables: Volume 1 - Demographics [xlsx]
These are the weighted data tables from the Demographics section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2022: Weighted data tables: Volume 17 - Summaries [xlsx]
These are the weighted data tables from the Summaries section of the Financial lives 2022 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2017: Data Tables: Volume 17 - GAP insurance [xlsx]
This volume of tables contains questions on: GAP insurance. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2017: Data Tables: Volume 1 - Demographics, attitudes, product ownership, assets and debt [xlsx]
This volume of tables contains questions on: demographics, attitudes, product ownership, assets and debt and advice use. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and -
Financial Lives: The experiences of vulnerable consumers – Case Studies [pdf]
The case studies presented here explore the experiences that vulnerable consumers had when dealing with retail financial services firms, based on face-to-face depth interviews, undertaken by IFF research. -
Financial Lives Survey 2020: Weighted data tables: Volume 4 - Assets and Debts [xlsx]
These are the weighted data tables from the Assets and Debts section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2022: Weighted data tables: Volume 4 - Assets and Debts [xlsx]
These are the weighted data tables from the Assets and Debts section of the Financial lives 2022 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Weighted data tables: Volume 18 - Summaries [xlsx]
These are the weighted data tables from the Summaries section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Tracker data tables: Volume 4 - Assets [xlsx]
These are the weighted tracker data tables from the assets section of the Financial lives survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. These tables contain both