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Showing 121 to 130 of 14965 search results for About our complaints data.

  1. Apply to become a claims management company

    Firm authorisation Published: 27/04/2020 Last modified: 19/12/2023
    Find out how to apply to the FCA for authorisation if you’re a claims management company (CMC) or you provide claims management activities.

  2. Coronavirus: Information for small businesses that are customers of financial services firms

    Firms Published: 07/06/2020 Last modified: 26/05/2021
    Information on the Government support available during the coronavirus (Covid-19) pandemic and as businesses look to recover and grow.

  3. FCA sets out broad approach to assessing LCF Complaints

    Statements Published: 18/04/2021 Last modified: 15/03/2022
    We set out our broad approach to assessing London Capital & Finance (LCF) complaints.

  4. Financial Conduct Authority statement on PPI

    Statements Published: 09/12/2016 Last modified: 18/08/2017
    In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should

  5. Consumer investments data review April 2020 - March 2021

    Data Published: 15/09/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.

  6. Liberty SIPP Limited enters administration

    Statements Published: 28/04/2020 Last modified: 28/04/2020
    On 27 April 2020, the directors of Liberty SIPP Limited, a firm authorised and regulated by the Financial Conduct Authority (FCA), appointed Andrew Poxon & Alex Cadwallader of Leonard Curtis as Joint Administrators ('administrators').

  7. Personal data and recruitment

    Last modified: 22/02/2023
    How and why the FCA uses applicants' personal data collected during the recruitment process.

  8. Consumer credit – Ongoing service and end of agreement

    Consumer credit firms Published: 26/04/2019 Last modified: 03/02/2023
    We outline why your commitment to customers does not end after they enter into an agreement with you.

  9. PPI campaign response update

    PPI News stories Published: 13/12/2018 Last modified: 10/09/2019
    This data shows the number of people that visited our website, called our helpline and contacted us on social media during the two-year campaign. ... The data provides useful insight into how many people our campaign prompted to find out more about PPI

  10. FSA publishes discussion paper on transparency

    Press Releases Published: 04/03/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more
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