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Showing 181 to 190 of 14965 search results for About our complaints data.

  1. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  2. Financial promotions quarterly data 2021 Q2

    Data Published: 21/07/2021 Last modified: 25/04/2022
    The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q2.

  3. FCA publishes response to British Steel Pension Scheme complaints

    Pensions Complaints News stories Published: 22/04/2024 Last modified: 22/04/2024
    The FCA has been investigating a number of complaints about our actions in relation to the British Steel Pension Scheme (BSPS).

  4. Where next for UK Market Structure

    Speeches Published: 03/03/2022 Last modified: 03/03/2022
    Speech by Edwin Schooling Latter, FCA Director of Markets and Wholesale Policy and Wholesale Supervision, delivered at Rosenblatt's European Market Structure conference.

  5. The retail intermediary market 2018

    Data Published: 06/06/2019 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR).

  6. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 

  7. Personal data and mutuals registration

    Last modified: 22/02/2023
    How and why the FCA uses personal data that is collected for mutuals registration.

  8. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.

  9. Financial promotions quarterly data 2022 Q1

    Data Published: 27/04/2022 Last modified: 22/07/2022
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for January 2022 to 31 March 2022.

  10. Citizens Advice supercomplaint to the CMA - update

    News stories Published: 09/01/2020 Last modified: 09/01/2020
    The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance
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