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Showing 211 to 220 of 14965 search results for About our complaints data.

  1. German Property Group (GPG) companies enter preliminary bankruptcy proceedings

    Statements Published: 08/10/2020 Last modified: 04/02/2021
    Joint statement from the FCA, the FSC) and the Financial Ombudsman Service on an unregulated, overseas property investment scheme.

  2. The FCA publishes data on complaints and redress for the first half of 2013

    Press Releases Published: 16/10/2013 Last modified: 16/10/2013
    Comparison of complaints received for different product types. This table shows data for the most complained about firms for each type of product. ... 1,425. Close. The latest complaints data, including information on individual firms, types of product,

  3. DAC Pensions Limited enters liquidation – advice on next steps and how to protect yourself from scams

    News stories Published: 31/08/2021 Last modified: 31/08/2021
    This article gives advice to DAC clients on the steps they should take and also advice on how to protect against scams.

  4. Insurance company complaints from Q2 2017 to date - January 2022

    FOI Release Date of Release: 07/01/2022
    The FCA provides data relating to complaints about general insurance products and companies.

  5. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  6. Ensuring the fair treatment of customers in vulnerable circumstances

    Firms Published: 16/06/2022 Last modified: 16/06/2022
    The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement.

  7. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.

  8. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    from November 2008 to October 2011, to identify and address inappropriate bias within the remuneration structure for the complaint handling teams, which incentivised staff to close as many complaints as possible, ... meaning that there was a risk that

  9. Claims management companies enter FCA regulation today

    Press Releases Published: 01/04/2019 Last modified: 01/04/2019
    The Financial Conduct Authority (FCA) begins regulating the claims management industry from today (1 April). All claims management companies (CMCs) in England, Scotland and Wales will now have to demonstrate they meet and maintain minimum standards

  10. General Insurance value measures data – comparison 2016/17

    Data Published: 01/03/2018 Last modified: 06/09/2018
    We have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017.
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