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FCA reveals findings from first cryptoassets consumer research
The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey. -
FSA - DP13/1 How the FCA could be more transparent
We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion. -
Reforms will make financial advice and guidance work better for consumers
FAMR considered claims data from the Financial Ombudsman Service over the last 3 years and this shows comparatively few complaints relating to advice provided by independent financial advisers longer ago than ... 48% of these types of complaints were -
Traded life policy investments: alert for financial advisers
Firms that recommended to their clients that they invest into the EEA Life Settlements Fund should check that they have followed our 2012 guidance. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
Compensation package agreed for consumers sold card security products
Any complaints referred to the Financial Ombudsman Service will be considered in line with the terms of the Scheme. ... You can find more information about the FCA, as well as how it is different to the PRA, on our website. -
CP15/39: Rules and guidance on payment protection insurance complaints
This Consultation Paper sets out, and asks for views on, our proposals for:. ... claims management companies, other paid advocates, and consumer organisations who take forward complaints about PPI on behalf of consumers or otherwise help them. -
Statement on non-damage BI settlements and deductions in relation to government support
Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. -
FCA fines Sesame Ltd for ‘pay-to-play’ arrangements
Our reforms were designed to ensure advice is based on what is best for the client not the adviser. ... Firms can have had no doubt about the outcomes we were looking for here. -
To-do-list tension - UK households face an average of 33 tasks a week
75% of UK adults set to tackle their to-do-list over the Bank Holiday weekend ‘Sorting out finances’ is the UK’s most popular task, as the FCA encourages public to check whether they’re eligible to claim for PPI Rachel Riley and Mr