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Showing 91 to 100 of 14965 search results for About our complaints data.

91. Personal data used when you contact us

    Last modified: 01/07/2024
    How and why the FCA uses personal data to help us respond when you contact the organisation.

92. Aggregate complaints data: 2021 H1

    Data Published: 28/10/2021 Last modified: 28/04/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.

93. Complaints handling review findings

    Multi-firm reviews Published: 15/08/2018 Last modified: 15/08/2018
    The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints.

94. Report a financial promotion

    Last modified: 20/03/2023
    Complete our form to report a financial promotion or advert that you think is misleading, unfair or unclear.

95. Mortgage fraud

    Consumers Your rights Published: 04/04/2016 Last modified: 20/03/2023
    If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself.

96. Business interruption insurance

    Firms Focus areas Published: 11/05/2020 Last modified: 30/04/2024
    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 

97. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

98. Market Watch 72

    Newsletters Published: 11/01/2023 Last modified: 11/01/2023
    In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients

99. Personal data and enforcement

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its enforcement functions.

100. Advantages of mainstream investments

     InvestSmart Last modified: 17/05/2022
     There are many kinds of mainstream investments, appealing to a broad range of consumers and offering a convenient way to target attractive long-term returns.