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Showing 31 to 40 of 61 search results for Aggregate sector wide firm complaints data for 2015.

  1. Commentary on the aggregate complaints data 2013 H1 [pdf]

    Data Published: 16/10/2013 Last modified: 04/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress

  2. Commentary on the aggregate complaints data 2012 H2 [pdf]

    Data Published: 14/06/2013 Last modified: 04/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

  3. Commentary on the aggregate complaints data 2014 H1 [pdf]

    Data Published: 25/09/2014 Last modified: 03/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

  4. Commentary on the aggregate complaints data 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 13/07/2016
    Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  5. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

  6. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  7. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

  8. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  9. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

  10. The journey to a sustainable credit market

    Speeches Published: 26/03/2015 Last modified: 26/03/2015
    Speech by Christopher Woolard, Director of Strategy & Competition, FCA, delivered at the Credit Summit. This is the text of the speech as drafted, which may differ from the delivered version.