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Chris Woolard discusses emergency regulation and learning from the coronavirus crisis
Interim Chief Executive Chris Woolard discusses emergency coronavirus regulation and the Business Plan -
TR15/2: Structured Products: Thematic Review of Product Development and Governance
Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Overall complaints fall by 2.1% but banking and credit card complaints increase
The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015. -
Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
PS23/14: Multi-occupancy building insurance: Feedback to CP23/8 and final rules
We set out rule changes to address harms identified in the multi-occupancy building insurance market. -
Half a million consumers paying less credit card interest following FCA intervention
Nearly 600,000 people are now paying less in interest and charges on their credit card debt because of changes made by the FCA. -
Interest rate benchmark reform: transition to a world without LIBOR
Andrew Bailey, chief executive of the FCA, on transitioning from LIBOR to alternative interest rate benchmarks. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Financial Conduct Authority publishes first set of data under new complaints rules
The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.