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FCA Final Notice 2013: Policy Administration Services Limited [pdf]
This final notice refers to breaches of PRIN 3 and 6 related to complaints-handling, and the unfair treatment of customers in the general insurance and protection sector. We imposed a fine. -
Assessing and monitoring consultants
Make sure potential consultants can offer the service you need. We provide good and poor practice examples. -
Business interruption insurance test case: Defence of Arch Insurance (UK) Ltd [pdf]
The Defendants to the business interruption insurance test case have now served their Defences. These state each Defendant’s written case, in response to the FCA’s Particulars of Claim. This is the defence for Arch Insurance (UK) Ltd. -
CP20/19: General insurance pricing practices market study - Consultation on Handbook changes [pdf]
In October 2019 we published the interim report for our general insurance pricing practices market study. We found that the home and motor insurance markets are not working well for all customers. While many people shop around, many loyal customers -
General Insurance Portfolio Letter [pdf]
This letter outlines the FCA Supervision Strategy for Personal and Commercial Lines Insurance Intermediaries. -
Multi-factor authentication for FCA systems
We’re strengthening how firms and others log into some FCA systems to further protect and control access to our data. -
FSA Final Notice 2008: PMSG Insurance Services Limited [pdf]
FSA Final Notice 2008: PMSG Insurance Services Limited -
FSA Final Notice 2013: Media & Entertainment Insurance Services Limited [pdf]
For the reasons set out in this Final Notice, the FSA is taking action against Media & Entertainment Insurance Services Limited -
FSA Final Notice 2010: Media & Entertainment Insurance Services Limited [pdf]
FSA Final Notice 2010: Media & Entertainment Insurance Services Limited -
FSA Final Notice 2008: UNAT DIRECT Insurance Management Limited (UNAT) [pdf]
FSA Final Notice 2008: UNAT DIRECT Insurance Management Limited (UNAT)