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  1. Final notice 2016: Andrea Christine Sadler [pdf]

    Final notices Published: 01/02/2016 Last modified: 01/02/2016
    This final notice refers to breaches of APER 6 and FIT related to appointed representatives, client money, failing to act on information appropriately, lack of fitness/propriety and unfair treatment of customers in the general insurance and

  2. MS18/1.2: Annex 1: Consumer outcomes technical annex [pdf]

    Market studies Published: 04/10/2019
    This technical annex presents a broad set of analyses based on policy level data for home and motor non-commercial insurance policies undertaken in the context of the General Insurance Pricing Practices market study. This annex is part of the

  3. RMA-C Client money and assets: FAQs

    Registers and systems Published: 13/05/2016 Last modified: 13/05/2021
    RMA-C Client money and assets.

  4. Imperial College Data [xlsx]

    Data Published: 03/03/2021
    This data shows the Imperial College estimate of infections at the Lower Tier Local Authority (LTLA) level during the early stages of the pandemic.

  5. FCA statement on Consultation Paper 12/20: Review of the client money rules for insurance intermediaries

    Statements Published: 16/08/2016 Last modified: 01/02/2017
    The Financial Conduct Authority (FCA) has today written to firms providing an update on Consultation Paper 12/20: Review of the client money rules for insurance intermediaries, where it had proposed some changes to the rules and guidance in Chapter

  6. Final Notice 2018: Liberty Mutual Insurance Europe SE [pdf]

    Final notices Published: 30/10/2018
    This final notice refers to breaches of PRIN 3, PRIN 6, SYSC, ICOBS and DISP related to complaints-handling, culture/governance and unfair treatment of customers in the general insurance and protection sector. We imposed a fine.

  7. Transcript: Consumer Duty: The next steps [pdf]

    Transcripts Published: 05/01/2024
    A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force.

  8. Our supervisory approach to PPI

    News stories Published: 16/08/2017 Last modified: 16/08/2017
    We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do

  9. MS18/1.2: Annex 3: International comparisons [pdf]

    Market studies Published: 04/10/2019
    As part of the General Insurance Pricing Practices Market Study, the FCA looked at home and motor insurance markets in other countries. The aim of this work was to understand how general insurance pricing practices in other countries differ to the UK

  10. MS14/1: Annex B: Methodology and analysis of firm data [pdf]

    Market studies Published: 11/03/2014 Last modified: 12/09/2014
    General insurance add-ons market study
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