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Business interruption test case: Argenta Syndicate Management Limited appeal written case [pdf]
This is the written case of Argenta Syndicate Management Limited for the appeal to the Supreme Court in the Business Interruption insurance test case. -
Business interruption test case: Hiscox Action Group appeal written respondent case [pdf]
This is the respondent written case of Hiscox Action Group for the appeal to the Supreme Court in the Business Interruption insurance test case. -
Business interruption test case: QBE UK Limited appeal written respondent case [pdf]
This is the respondent written case of QBE UK Limited for the appeal to the Supreme Court in the Business Interruption insurance test case. -
FCA business plan and risk outlook published
The Financial Services Authority (FSA) has published the business plan and risk outlook for the Financial Conduct Authority (FCA) for 2013/14. The FSA will be replaced by the FCA and the Prudential Regulation Authority (PRA) on 1 April 2013. -
Complaints Data Analysis: 2017 H2 [pdf]
This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers. -
Business interruption insurance test case: tracked changes questions for determination [pdf]
Tracked changes version so that you can see how this document has developed to date from the proposal published on 1 June 2020. A list of potential questions arising from insurers’ reasons for denying claims, and which have informed the FCA’s -
Final Notice 2019: Standard Life Assurance Limited [pdf]
This final notice (Standard Life Assurance Limited) refers to breaches of PRIN 3, PRIN 6 and COBS related to the unfair treatment of customers in the Life Insurance sector. The FCA imposed a financial penalty. -
Complaints Data Analysis: 2017 H1 [pdf]
This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers. -
Draft guidance: Business interruption insurance test case - proving the presence of coronavirus (Covid-19) [pdf]
In this document, we consult on draft guidance for policyholders, insurers and insurance intermediaries on how the presence of coronavirus in a particular area may be proved. -
Business interruption test case: Arch Insurance (UK) Limited appeal written respondent case [pdf]
This is the respondent written case of Arch Insurance (UK) Limited for the appeal to the Supreme Court in the Business Interruption insurance test case.