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Aggregate complaints data to 2021 H2 [xlsx]
Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress. -
Business interruption test case: Court order 2 October hearing [pdf]
This is the sealed court order from the 2 October 2020 consequentials hearing in the Business Interruption insurance test case. -
FCA statement on Assessing Suitability Review 2
FCA statement on Assessing Suitability Review 2 -
Move from being an appointed representative to being authorised
If you decide to move from being an appointed representative (AR) to being authorised, find out how to give notice to your principal. -
FCA engages with firms on claims handling thematic review
Martin Wheatley, the chief executive of the FCA, launched the review in a speech to the British Insurance Brokers’ Association conference in May last year. ... management of supply chains in household insurance claims;. how medical conditions are dealt -
EIOPA Guidelines on outsourcing to cloud service providers
Statement on EIOPA Guidelines on outsourcing to cloud service providers -
Aggregate complaints data to 2021 H1 [xlsx]
Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress. -
Supreme Court judgment in FCA’s business interruption insurance test case
The Supreme Court has delivered its judgment in the Financial Conduct Authority’s (FCA)’s business interruption insurance test case. -
CASS compliance – the bigger picture
Speech by David Lawton, director of markets at the FCA, delivered at the FCA CASS Conference 2014 event for CASS large firms. This is the text of the speech as drafted, which may differ from the delivered version. -
Supplement for firms selling investments, home finance and non-investment insurance contracts - notes [doc]
Application for Authorisation