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Firm level complaints data 2017 H1 [xlsx]
Firm level complaints data 2017 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Business interruption test case: Royal & Sun Alliance Insurance Plc argument for 2 October hearing [pdf]
This is Royal & Sun Alliance Insurance Plc's skeleton argument for the consequentials hearing on 2 October 2020 in the Business Interruption test case -
Business interruption test case: FCA v Arch draft declarations [docx]
Draft declarations showing which parts are agreed and those which remain in dispute. -
FSA Firm-level complaints data 2011 H2 [xls]
FSA Firm-level complaints data 2011 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
Business interruption test case: Written submissions of Hiscox on the form of declarations [pdf]
Submissions of Hiscox Insurance Company Ltd in relation to its specific declarations. -
RMA-D1 Regulatory capital
RMA-D1 Regulatory capital -
Information on super complaints received by the FCA - March 2022
The FCA answers questions regarding super complaints it has received. -
PS18/6: Advising on Pension Transfers
The FCA has published rules on how advice should be provided to consumers on pension transfers where consumers are considering giving up safeguarded benefits. -
FSA Firm-level complaints data 2012 H1 [xls]
FSA Firm-level complaints data 2012 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Business interruption test case: Hiscox's application to the Supreme Court for permission to appeal [pdf]
This is Hiscox's application to the Supreme Court for permission to appeal to the Supreme Court parts of the decision of the High Court in the Business Interruption insurance test case