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Firm level complaints data 2014 H1 [xlsx]
Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Price comparison websites failing to meet FCA expectations
The Financial Conduct Authority (FCA) has found that some price comparison websites operating in the general insurance sector are failing to meet consumers’ expectations of them and, in some cases, the ... Clive Adamson, FCA director of supervision said -
Firm level complaints data 2013 H2 [xlsx]
Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Dear CEO letter: Business Interruption Insurance - January 2021 [pdf]
Following the judgment from the Supreme Court, the FCA has issued this Dear CEO letter outlining our expectations of insurers following the judgment. -
Caversham Finance Limited t/a BrightHouse enters administration
Caversham Finance Limited t/a Brighthouse enters administration: information for consumers -
Business interruption test case: Argenta's application to the Supreme Court for permission to appeal [pdf]
This is Argenta's application to the Supreme Court for permission to appeal to the Supreme Court parts of the decision of the High Court in the Business Interruption insurance test case -
Business interruption insurance test case: agreed list of issues and common ground [pdf]
The Agreed List of Issues and Common Ground summarises what is and is not in dispute between the parties in the business interruption insurance test case trial. -
TR16/6: Principals and their appointed representatives in the general insurance sector
TR16/6:Principals and their appointed representatives in the general insurance sector (PDF). ... The focus of this review was on general insurance products and services provided primarily to UK retail and SME customers. -
PS23/18: Smarter Regulatory Framework: The Insurance Distribution Directive
The FCA's final rules for insurance firms that transfer and replace retained EU law provisions from the Insurance Distribution Directive. -
Applying to approve financial promotions for unauthorised persons
Find out how to apply to the FCA for permission to approve the financial promotions of unauthorised persons.