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CPP card and identity protection compensation scheme closure
Clydesdale Bank Plc (part of National Australia Group Europe). Home Retail Group Insurance Services Limited. -
DP15/7: Our approach to SMEs as users of financial services
TR15/6 Handling of Insurance Claims for Small and Medium Sized Enterprises (SMEs). ... TR14/9 Commercial insurance intermediaries - Conflicts of Interest and Intermediary Remuneration. -
Business interruption insurance test case: Preliminary list of affected insurers and policies - 10 June 2020 [pdf]
This is a preliminary list of policy wordings which match the 19 policy wordings within the scope of the test case. -
FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms
We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty. -
Ten years after Lehman: how accountants can make finance safer
Speech by Charles Randell, Chair of the Financial Conduct Authority and Payment Systems Regulator on how accountants can make finance safer. -
Besso Limited fined for anti-bribery and corruption systems failings
The FCA found that Besso, a general insurance broker, operated a weak control environment surrounding the sharing of commissions with third parties which gave rise to an unacceptable risk that they ... The FCA is currently undertaking a thematic review -
Business interruption test case: Ecclesiastical Insurance Office Plc and MS Amlin Underwriting Ltd skeleton argument for 2 October hearing [pdf]
This is Ecclesiastical Insurance Office Plc and MS Amlin Underwriting Ltd's skeleton argument for the consequentials hearing on 2 October 2020 in the Business Interruption test case. -
Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary
Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey. -
FCA data show 6.02m complaints in the second half of 2019
The FCA has published the complaints figures for regulated firms for the second half (H2) of 2019. The data showed an increase in complaints from 4.29m in the first half (H1) of 2019 to 6.02m in the second half of 2019. -
Information on enforcement on transparency of consumer facing documents - June 2022
The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents.