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CP15/9: Strengthening accountability in banking: a new regulatory framework for individuals
The behaviour and culture within banks played a major role in the 2008-09 financial crisis, in conduct scandals such as Payment Protection Insurance mis-selling, the attempted manipulation of LIBOR -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Names and contact details for all insurance companies registered with FCA - March 2021
The FCA provides names and contact details for all insurance companies registered with FCA in March 2021. -
Undertaking cashflow modelling to demonstrate suitability of retirement-related advice
Our work on reviewing defined benefit transfer advice and our ongoing supervisory work identified concerns about how firms prepare and use cashflow modelling. -
Information on applications received for the authorisations division - October 2022
FCA provides information on -
Former Swinton executives fined and banned from senior roles after insurance add-ons mis-selling
The Financial Conduct Authority (FCA) has fined three former senior executives of Swinton Group Limited (Swinton) £928,000. The FCA’s action follows previous enforcement action taken against Swinton: in 2013 it was fined £7.4m after it adopted -
FSA - DP13/1 How the FCA could be more transparent
We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion. -
FSA fines Zurich Insurance £2,275,000 following the loss of 46,000 policy holders' personal details
The Financial Services Authority (FSA) has fined the UK branch of Zurich Insurance Plc (Zurich UK) £2,275,000 for failing to have adequate systems and controls in place to prevent the loss of customers’ confidential information. The fine is the -
FCA reveals next round of successful firms in its regulatory sandbox
The Financial Conduct Authority (FCA) today unveils the firms that were successful in their applications to begin testing in the third cohort of the sandbox. -
Business interruption insurance test case: transcript first Case Management Conference on 16 June [pdf]
The final approved transcript of the first Case Management Conference on 16 June.