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FS20/16: Coronavirus and customers in financial difficulty: feedback on draft additional guidance for insurance and premium finance firms
On 16 October 2020, we published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020. This -
Business interruption test case: Common Sections of Appellant Defendants’ Applications for Permission to Appeal [pdf]
These are sections of the Applications for Permission to Appeal in the Business Interruption insurance test case which are common to all Appellant Defendants. -
Joint statement by the FCA, PRA, TPR and FRC on the publication of Climate Change Adaptation Reports
We and the other financial regulators have published CARs this year. They look at how we and the firms we regulate are embedding climate risks and opportunities into our strategies. -
Dear CEO letter: FCA expectations of general insurance firms undertaking pricing activities [pdf]
On 31 October 2018, the FCA wrote to CEOs regarding our expectations of general insurance firms undertaking pricing activities. -
Overall complaints fall by 2.1% but banking and credit card complaints increase
The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015. -
RMA-B Profit and loss account: help text
RMA-B Profit and loss account: help text -
Coronavirus and customers in temporary financial difficulty: updated guidance for insurance and premium finance firms [pdf]
This guidance sets out measures to help customers who hold insurance and premium finance products and who are in financial difficulty because of coronavirus. -
Information on investigations opened under the Senior Managers' Regime - June 2022
The FCA provides information on investigations opened under the Senior Managers' Regime. -
FCA urges consumers to carefully consider what cover they require when buying travel insurance
We are aware that some consumers have experienced issues with the scope and terms of their travel insurance when abroad. In particular, some consumers have had issues about whether they are covered for use of private medical facilities when a -
MiFID II costs and charges disclosures review findings
As part of our supervision work, we looked at the costs and charges disclosures of a sample of 50 firms authorised as MiFID investment firms in the retail investments sector. We wanted to understand if firms were complying with the new rules and