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Showing 1 to 10 of 513 search results for Car finance complaints.

  1. Car finance complaints

    Complaints Consumers Published: 11/01/2024 Last modified: 30/07/2024
    Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you.
  2. Sign up for car finance complaints updates

    Last modified: 02/02/2024
    If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates.
  3. Car finance complaints consumer factsheet [pdf]

    Documents Published: 11/01/2024
    FCA car finance complaints consumer factsheet.
  4. Update on motor finance work

    Statements Published: 30/07/2024 Last modified: 30/07/2024
    The FCA is proposing to extend the current pause to the time firms have to respond to consumers about motor finance complaints involving a discretionary commission arrangement (DCA).
  5. Information for firms on motor finance complaints 

    Consumer credit firms Published: 24/01/2024 Last modified: 30/07/2024
    Guidance for firms affected by the FCA's review into the historical use of discretionary commission arrangements (DCAs) in the motor finance industry.
  6. Mis Sold Car Finance / www.missoldcarfinance.com

    Warnings Published: 04/03/2022 Last modified: 04/03/2022
    Mis Sold Car Finance / www.missoldcarfinance.com is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.
  7. Motor finance: timeline of our work [pdf]

    Information sheets Published: 30/07/2024
    Timeline of our work into car finance complaints involving a DCA.
  8. Consumers

    Consumers Last modified: 12/06/2024
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.
  9. Keeping up with the credit sector: the FCA’s view on the market today

    Speeches Published: 30/03/2017 Last modified: 30/03/2017
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at Credit Summit in London.
  10. Our work on motor finance

    News stories Published: 31/07/2017 Last modified: 15/03/2018
    We are looking at the motor finance market to ensure that it works well and to assess whether consumers are at risk of harm.