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Showing 241 to 250 of 456 search results for Change to aggregate complaints data.

  1. Regulatory priorities for retail banking

    Speeches Published: 23/11/2017 Last modified: 23/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments.

  2. Financial promotions quarterly data 2021 Q1

    Data Published: 05/04/2021 Last modified: 03/02/2022
    The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules, this data is for 2021 Q1.

  3. Where next for UK Market Structure

    Speeches Published: 03/03/2022 Last modified: 03/03/2022
    Speech by Edwin Schooling Latter, FCA Director of Markets and Wholesale Policy and Wholesale Supervision, delivered at Rosenblatt's European Market Structure conference.

  4. Compliance reporting: banks

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Find out more about reporting for banks, building societies and designated investment firms.

  5. Understanding complaints root cause analysis

    Focus areas Published: 15/08/2018 Last modified: 15/08/2018
    We recognise that firms of different size, scale and complexity have different systems for complaints. It is important for complaints root cause analysis (RCA) to distinguish between a symptom and the root cause of a complaint. This hypothetical

  6. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).

  8. The FCA and the Future of Retail Banking

    Speeches Published: 26/11/2013 Last modified: 04/11/2019
    Speech by Clive Adamson, FCA Director of Supervision, at the Marketforce and the IEA’s 16th Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  9. Annual controllers reporting

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Firms should report to us once a year, within 4 months of your accounting reference date. Find out more about how to do this.

  10. Reporting requirements: insurance firms

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The Prudential Regulation Authority (PRA) is responsible for the prudential regulation of insurance companies. Learn more about the requirements for reporting.