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Showing 371 to 380 of 456 search results for Change to aggregate complaints data.

  1. Information on enforcement on transparency of consumer facing documents - June 2022

    FOI Release Date of Release: 13/06/2022
    The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents.

  2. Investor protection in the UK: New tools, new challenges

    Speeches Published: 19/09/2014 Last modified: 19/09/2014
    Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version.

  3. Implementation group on changes to deliver switching options for mortgage prisoners

    Firms Published: 26/08/2019 Last modified: 24/06/2024
    The group assists industry in preparing for rule changes introduced in 2019 and to promote greater lending flexibility by firms.

  4. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules

  5. FCA proposes stronger requirements on oversight of appointed representatives

    Press Releases Published: 03/12/2021 Last modified: 03/12/2021
    FCA launches consultation on improving the appointed representatives regime and tackling harm from this model.

  6. Financial Conduct Authority says time to end premium calls for consumers

    Press Releases Published: 14/04/2014 Last modified: 15/04/2014
    We'd like to see all financial services firms change to basic rate lines as soon as possible, and not wait until new rules come into effect.". ... Current FCA rules require every authorised firm to have a free channel for making a complaint.

  7. Consumer warning about the risks of investing in cryptocurrency CFDs

    News stories Published: 14/11/2017 Last modified: 03/07/2019
    Contracts for differences (CFDs), including financial spread bets, with cryptocurrencies as the underlying investment are increasingly being marketed to consumers. These products are extremely high-risk, speculative products. This warning is to

  8. FCA responds to independent reviews into its regulation of London Capital & Finance and Connaught

    Press Releases Published: 17/12/2020 Last modified: 17/12/2020
    The FCA has responded to the independent investigations of its supervision of London Capital & Finance plc (LCF) and Connaught Income Fund Series 1 and connected companies (Connaught)

  9. FCA confirms new rules to improve oversight of Appointed Representatives

    Press Releases Published: 03/08/2022 Last modified: 03/08/2022
    Our new rules to make authorised financial firms more responsible for their appointed representatives (ARs). 

  10. PS16/1: Reform of the legacy Credit Unions sourcebook

    Policy statements Published: 01/02/2016 Last modified: 01/02/2016
    PS16/1: Reform of the legacy Credit Unions sourcebook [PDF]. The proposed changes will affect all credit unions. ... Credit unions should also note that they must inform us of any changes to their complaints contact.