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Showing 381 to 390 of 456 search results for Change to aggregate complaints data.

  1. General Insurance value measures data – year ending 31 August 2016

    Data Published: 25/01/2017 Last modified: 06/09/2018
    We have published general insurance value measures data for 38 insurers (including both UK and EEA firms) for the year ending 31 August 2016.

  2. Consumer investments data review April 2021 – March 2022

    Data Published: 18/10/2022 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 31 March 2022.

  3. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  4. FG17/8: Streamlined advice and consolidated guidance

    Finalised guidance Published: 28/09/2017 Last modified: 11/05/2018
    This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation.  We have updated it to include guidance from our Advice Unit in response to queries received from

  5. Sapia Trade / Sapia Capital (clone of FCA authorised firm)

    Warnings Published: 04/01/2021 Last modified: 04/01/2021
    Sapia Trade / Sapia Capital (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm

  6. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

  7. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.

  8. FCA reveals findings from first cryptoassets consumer research

    Press Releases Published: 07/03/2019 Last modified: 07/03/2019
    The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey.

  9. FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans

    Corporate documents Published: 05/03/2024 Last modified: 05/03/2024
    On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013.

  10. FCA acts to help customers get better rates for cash savings

    Press Releases Published: 09/01/2020 Last modified: 09/01/2020
    The Financial Conduct Authority (FCA) is today proposing to reform the easy access cash savings market. Under new rules all firms will have to set a single easy access rate (SEAR) across all easy access accounts. Firms will have flexibility to offer