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Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms
We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus. -
Interest rate benchmark reform: transition to a world without LIBOR
Andrew Bailey, chief executive of the FCA, on transitioning from LIBOR to alternative interest rate benchmarks. -
FCA makes final appointment to ExCo with Georgina Philippou as Chief Operating Officer
The FCA also announced that Linda Woodall would become Director of Life Insurance and Financial Advice. ... Georgina started her career as a researcher in a major accountancy firm before moving on to become an investment analyst for an institutional -
Financial services regulation and enforcement: recent developments and emerging issues
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Monitoring orders and transactions – our expectations of firms
Speech by Patrick Spens, Head of Market Monitoring, the FSA, at the Futures Options Association Compliance Forum -
Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms
We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty. -
Andrew Bailey keynote speech on MiFID II at the European Independent Research Providers Association
Speech by Andrew Bailey, Chief Executive of the FCA, on the Markets in Financial Instruments Directive (MiFID II) at the European Independent Research Providers Association. -
Coronavirus and customers in temporary financial difficulty: draft updated guidance for insurance and premium finance firms
We propose to extend the guidance for insurance and premium finance firms for a further three months, until 31 October 2020 -
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.